Original Title: ntbackup hang-upWindows xp sp3 ntbackup.exeRepair wanted as the application hangs hour plus with a "looking for devices" dialog boxtried reinstallig from windows xp home edition disk no joyI unable to use after had installed/uninstalled Microsoft OneCare

Hi n.rev,- Were you able to backup without any issue earlier?- Which is the device that you are using for backup?This issue could be caused by the device that you are using for backup.Check whether the device that you are using for backup is compatible with the Operating system from the Hardware compatibility list.Once you do this follow this method:Method 1: Place the computer in Clean boot state to know which application is causing this issue.To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts. Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program. Step 1: Follow the steps given in the link below to do the same:How to configure Windows XP to start in a "clean boot" stateNote: After troubleshooting, make sure to put the computer to start as usual as mentioned here:Step 2: To configure Windows to use a Normal startup stateAfter you used the clean boot to resolve your problem, you can follow these steps to configure Windows XP to start normally.a. Click Start, and then click Run.b. Type msconfig, and then click OK. The System Configuration Utility dialog box is displayed.c. Click the General tab, click Normal Startup - load all device drivers and services, and then click OK.d. When you are prompted, click Restart to restart the computer.Regards,Divya R – Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.